Privacy Policy

Turquoise Butterfly is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

We will not sell or disclose any information that identifies you to a third party. In addition, when you place an order with Turquoise Butterfly, your personal information and credit card information are safe. Please read on for more details about our privacy policy.

Information We Collect
When making a purchase through our website, we collect your name, billing address, phone number, e-mail address, and credit card information, in order to process your order. If you request to be added to our mailing list, we collect your name and e-mail address. Once we have collected an email address, we send our newsletters informing you of news and our special product offers. You are welcome to visit our website without providing any of this information; however, we are unable to process an order or send a newsletter without the requested information. This website collects and uses browser cookies, which are a feature of your browser used to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer – but not you – to our servers every time you visit our website. You can decline cookies through your browser preference options, but you may not be able to use some of our services properly as a result, such as the option to save your user name and password. We also collect the IP address of visitors to our website, and collect aggregate information about the use of our website.

How We Use the Information We Collect
We use the information we collect for various purposes, including:
• To complete your purchase transactions and provide the services you request
• To keep you informed about the status of your orders
• To send you promotions or announcements via e-mail

Compliance with Law

We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this website or the public.

Children’s Privacy

Protecting children’s privacy is important to us. No personal information should be submitted to us by anyone under the age of 13. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent’s consent, in compliance with the Children’s Online Privacy Protection Act.

Communication
We may contact you by e-mail or by phone to respond to customer service questions you have submitted, to address a problem affecting your use of the website, or to send you a confirmation message upon completion of the account registration process.

Sharing Your Information
As part of our commitment to your privacy, Turquoise Butterfly will not share any of your information to third parties.

Security
Our website has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted through a secure server using SSL (Secure Sockets Layer) encryption. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times. Our website, and more importantly all user information, is further protected by a multi-layer firewall based security system. You may also purchase online merchandise by calling our retail store at (505) 982-9277 during our business hours and one of our store associates will gladly take your order.

Opt Out Policy
If you would prefer to not receive emails from us regarding news and promotions, you may unsubscribe, which is located at the bottom of each email.

Acceptance

By using our website, you consent to the collection and use of information by Turquoise Butterfly as indicated above unless you notify us otherwise. If you have any questions or comments about this Privacy Policy or our practices regarding your personally identifiable information, please contact us via e-mail at info@turquoise-butterfly.com, call us at (505) 982-9277, or write: Turquoise Butterfly, 149 E. Alameda, Santa Fe, NM 87501.